Global Digital and eCommerce Director (Beauty)

Our client, a disruptive beauty tech brand, is looking for a Global Digital and eCommerce Director. The role will report into the Global President. This is a strategic eCommerce and Digital Marketing role.

The Role

Summary:

• Reporting to Global President

• Strategic eCommerce and Digital Marketing role

• Need to improve conversion and customer retention through more effective leveraging of data and tech

• Strong collaboration with Comms and Marketing team

• Managing small regional teams

• Regular travel to Europe and Asia is required

Responsibilities:

• Overseeing development of all go-to-market components of the digital experience, including messaging and creatives to drive communication and awareness of features

• More effective leveraging of data and tech to improve conversion and customer retention

• Designing and delivering a seamless digital user experience that drives customer engagement as well as business growth

• Implementing best-in-class Commercial digital adoption and providing insights across the customer journey

• Responsible for all aspects of the go-to-market strategy and engagement of our customers in the regions and across our strategic global accounts

• Management of a team of 5 individuals in different regions

• Responsible for promoting digital features across all customer segments and developing global client solutions

• Collaboration with business leaders and partners to influence product vision, strategy, and roadmap using internal and client feedback

• Partnering closely with Comms & Marketing to drive digital adoption and engagement

About You

Qualifications:

• Bachelor’s degree required, master’s degree preferred

Previous experience:

• A strong analytical thinker with a track record of providing strategic thought leadership and delivering high-quality work in a structured, methodical manner

• Demonstrable skill using reporting and analytics to influence partners and drive meaningful change

• Proven accountability, integrity and attention to detail

• A dynamic people leader with a passion for team development

• Results-driven mindset with the ability to work under pressure, navigate through ambiguity, and balance multiple priorities

• Creation of best-in-class products and customer experiences that are user-centric

• Experience navigating evolving compliance and regulatory requirements

• A global and cultural mindset; experience working with international teams preferred

• Significant professional experience in product management, strategy, or marketing

If this sounds like you, get in touch